Inpatient Information - What You Should Know During Your Stay

Discharge Information

Patients are discharged according to doctor's orders and with the patient's best interests in mind. Our goal is to have our patients return home by noon. Patients should plan in advance for their loved ones to arrive at the hospital for an 11 a.m. discharge, when patients often feel their best, making the transition from hospital to home a little easier.

Visiting Hours

Visiting hours vary depending on the level of care you require. To protect your health, friends and relatives who are ill should not come to the hospital to visit you. If you have needs that are not within the guidelines listed below, your family and nurse will establish an individualized plan.

  • Acute care visiting hours are 1 to 8 p.m., with no more than two visitors in a room at a time.
  • Intensive Care visiting hours are 8:30 a.m. to 6 p.m. and 8:30 p.m. to midnight, with no more than two visitors in a room at a time. Visiting is individualized by nurses according to patients' needs. Open heart surgery patients in Intensive Care are visited during lunch and dinner through the first post-operative day.
  • Pediatrics Unit visiting hours are 1 to 8 p.m. Parents may visit 24 hours a day. A sleeping chair can be provided for a parent who wants to spend the night with his or her child.

Gift Shop

The Margaret Sticklen Gift Shop, located in the hospital lobby, carries a wide variety of cards, postcards, stuffed animals, paperback books, newspapers, magazines, candy, sundries, toiletries and flowers. All major credit cards are accepted and flowers may also be ordered over the phone with a credit card to be delivered to a patient's room. To order call 760-773-1459. The gift shop is open daily from 9 a.m. to 4:30 p.m.

Chaplaincy Services

Chaplaincy Services volunteers are available to meet the spiritual needs of patients, their families and friends, and hospital staff.

The department can be reached during normal business hours (7:30 a.m. to 4 p.m.) by dialing 760-340-3911 and asking for the chaplain on duty to be paged. For assistance after hours, the nursing supervisor can be contacted by dialing 760-340-3911.

Cellular Phones

We ask that patients and visitors be mindful of cellular telephone use in the hospital, since phones can interfere with sensitive medical equipment. It is preferable that cell phones not be used.

Personal Electrical Equipment

For safety reasons, plug-in appliances (hair dryers or electric razors) are strongly discouraged. Should such an appliance be absolutely necessary, please contact your nurse who will arrange to have the equipment checked out for electrical safety by our Maintenance Department.

Valuables and Personal Belongings

If you brought any valuables such as a watch, jewelry and money, please arrange for a family member or friend to take them home for safekeeping. If no one can take them home for you, ask your nurse to place them in the hospital vault. The hospital cannot be responsible for patients' personal belongings or valuables. Dentures, hearing aids, and eyeglasses should be in protective cases when not in use.

Vehicle Security

You are encouraged not to leave your vehicle in the parking lot while hospitalized, since Eisenhower Medical Center assumes no liability for theft or damage. A family member or friend should arrange for your transportation to and from the hospital.

© 2008-2018 Eisenhower Health · 39000 Bob Hope Drive · Rancho Mirage, CA 92270 · Phone (760) 340-3911