Quality and Patient Safety

Eisenhower Medical Center (EMC) is committed to providing patients with the safest possible patient care environments. Our vision as a quality leader includes a focus on patient safety and improved patient outcomes. The Quality Department provides oversight for infection prevention and compliance to disease-specific measures centered on evidenced-based care.

Six Aims of Quality Care

Eisenhower Medical Center has embraced the six aims for quality improvement as identified by the Institute of Medicine. In today's health care delivery system we believe that health care should be (1) safe; (2) effective; (3) patient-centered; (4) timely; (5) efficient; and (6) equitable.

  • Safe care means preventing unintended injuries to patients while receiving care that is intended to help them.
  • Effective care means that services provided to patients are appropriate and based on scientific knowledge.
  • Patient-centered care means providing care that respects the patient's individual preferences, needs and values.
  • Timely care means preventing unnecessary wait times or delays for patients and the caregivers.
  • Efficient care means avoiding wasteful use of equipment, supplies, or resources.
  • Equitable care means providing care that does not vary in quality because of personal characteristics such as gender, ethnicity, or socioeconomic status. At EMC we are committed to providing everyone with quality health care in a healing environment.
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